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Store Policy
ABOUT THIS STORE
A note about merchandise: most items are one or few of a kind. All items in this shop are made in America by me. I create every piece offered here in my studio in Georgia. Items ship directly from my studio. If you'd like quantities or a custom variation of an item, don't hesitate to contact me- I may be able to accommodate your request. Commission and wholesale inquiries are welcome! Shop Created by Renée securely without creating an account or automatically opting into mailing lists. No need to log in or register to complete a purchase!
All of my item listings include size and color information, in addition to item descriptions. However, if you have questions or concerns about an item, please contact me (be sure to indicate specifically which item(s) you are inquiring about) prior to purchasing, and I will do my best to provide whatever information I can to help you make an informed purchase.
PAYMENT
Accepted forms of payments are major credit cards, debit cards with major credit card logos, PayPal, Apple Pay, Google Pay, or the gift cards sold in this shop. Installment payment plans are available through Afterpay or Klarna (see individual terms for each provider).
Please feel free to contact me if you need assistance with these or any other aspects of checkout. You will receive a confirmation email upon receipt of your order and payment, and a follow-up message once your order has shipped.
Electronic gift cards are available here. Gift cards for this shop may be applied to one purchase or used for multiple purchases until they reach a $0 balance. Feel free to contact me with any questions regarding redemption of gift cards.
Read my shipping policies here.
CUSTOM ORDERS
Some items in my shop are available on a MADE to ORDER basis, which means the item is created once an order and payment is received for the item. Turnaround times may vary, and are detailed within item listings. Contact me with any questions about items/turnaround times prior to placing your order. Made to order items sometimes change status as inventory becomes available, and when it does, listings are updated to reflect this. Made to order items are a great opportunity to request customization!
Custom orders/ commissions/ wholesale: For special orders, I create a secure paylink which you can use to complete payment. Alternatively, I can send an invoice via your preferred payment platform (Square, Paypal, Venmo, Cashapp). For orders under $100, payment in full is required prior to start of the project. For projects over $100, I require a non-refundable 50% deposit prior to starting to allow me to purchase materials for your project. Your deposit funds your project. In transactions involving deposits, once the project is complete, I will invoice you for the remaining balance. Custom orders ship once final balance payments/transactions are completed/posted.
Credit cards, Paypal, and Created by Renée gift cards are accepted for custom orders. ALL customers (ready-to-ship and custom) receive notification when their order has shipped.
More about custom orders created by Renée here.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
